We do not issue refunds or process returns unless goods arrive damaged.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.


Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Jordan Sondler reserves the right to charge you a handling fee to cover return shipping.


All enquiries: jordansondler@gmail.com